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Is your IT holding you back?

Let's face it, managing technology can be complex, time consuming, and requires expertise and resources. That's where Intcore steps in. We offer comprehensive managed IT services to help you navigate these challenges and focus on what you do best.

Managed Services:
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Is your IT a constant headache? Let’s face it managing technology requires time, expertise, and dedicated resources. That’s where Intcore comes in. With over 10 years of proven experience in IT managed services, we act as your trusted partner, eliminating digital distractions to empower your business to focus on what truly matters: your success.


We offer a comprehensive range of managed services designed to

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Simplify your IT

Say goodbye to complexity and constant troubleshooting. We will manage your entire IT infrastructure, so you can focus on running your business.

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Boost security

Protecting your data and systems is our top priority. We implement industry-leading security measures to keep your business safe from threats.

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Increase reliability

Downtime is expensive, that’s why we proactively monitor, maintain, and optimize your IT systems to ensure peak performance and prevent disruptions.

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Reduce costs:

Eliminate the overhead of an in-house IT team. Outsource your IT services and have a predictable monthly pricing.

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Unlock innovation

Get access to cutting-edge technology and expert guidance to drive your business forward.

Our IT Services Portfolio

Comprehensive IT Solutions

From helpdesk support to cybersecurity, we provide end-to-end IT services tailored to your business needs

IT Helpdesk

Field Operations – Datacenters - IT Sites

The IT Helpdesk is a valuable resource for users who need assistance with technical problems. By providing timely and accurate support, the IT Helpdesk helps to ensure that users can stay productive and focused on their work.

Core Values:
  • Answering questions about computer hardware, software, and network issues
  • Troubleshooting problems and resolving incidents
  • Escalating complex issues to the appropriate team

Service Desk

Single Point of Contact for IT Services

The IT Service Desk is a critical component of any IT organization. By providing a single point of contact for all IT-related inquiries, the IT Service Desk can help to improve the efficiency and effectiveness of IT support.

Core Values:
  • Incident management: Responding to and resolving user-reported incidents.
  • Service request fulfillment: Completing user-requested tasks, such as installing software or resetting passwords.
  • Change management: Managing changes to IT systems and services.
  • Asset management: Tracking and managing IT assets.
  • Problem management: Identifying and resolving the root cause of recurring problems.

IT Networking

Call Centers, MPLS, Voice Systems, IVR, WAN/SDWAN

IT networks can be simple or complex, depending on the size and needs of the organization. Small businesses may have a simple network with a few computers and a router, while large enterprises may have complex networks with thousands of devices and multiple redundant connections.

Core Values:
  • Design and implementation of network architectures
  • Configuration and management of network devices and services
  • Troubleshooting and resolution of network problems
  • Network security
  • Network performance monitoring and optimization
  • Automation

System Administration

Operating Systems, Email Domain, Web-Apps, Backups solutions, Storage Management & Virtualization

Operating Systems administration is the process of managing and maintaining Linux and Windows operating systems, servers, and networks. IT Linux and Windows administrators are responsible for installing, configuring, and maintaining Linux and Windows systems, as well as troubleshooting and resolving problems.

Core Values:
  • Installing, configuring, and maintaining Linux and Windows systems
  • Troubleshooting and resolving problems
  • Managing user accounts and permissions
  • Configuring and managing security
  • Monitoring system performance and availability
  • Performing backups and disaster recovery
  • Implementing and managing updates and patches
  • Reduced risk of data loss
  • Improved disaster recovery capabilities
  • Increased business resilience
  • Enhanced compliance

IT Information Security, Cyber Security & SOC

IT information security and cybersecurity are the practices of protecting computer networks, systems, and data from unauthorized access, use, disclosure, disruption, modification, or destruction. IT information security and cybersecurity professionals work to identify, assess, and manage security risks to an organization's IT assets.

Core Values:
  • Identifying and assessing security risks
  • Developing and implementing security policies and procedures
  • Managing security tools and technologies
  • Monitoring and responding to security incidents.
  • Educating users about security best practices

Ready to Transform Your IT Infrastructure?

Let our expert team handle your IT needs while you focus on growing your business

Get Started Today
Schedule Consultation
Why have over 1000+ companies put their trust in us to make their
Applications Successful?
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It's simple - we know how to get the best results and make apps that always bring in customers.

We're not afraid to have big dreams and we promise to go the extra mile so you can become an online success story.

When you give us your project, it's not just another application to us. We view your presence on the internet as a big part of your business. We tailor the design of your app so you can stress less and focus more on growing your biz. Because your success is what it is all about.

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Advanced IT Management

NOC & SOC as A service

At Intcore, we proactively manage your IT infrastructure, systems, and applications to ensure reliability and security. We use advanced monitoring and a prevention-first approach to eliminate costly downtime and last-minute fixes, so you can focus on your business, knowing your technology is in expert hands.

24/7
Monitoring
99.9%
Uptime
< 5min
Response
NOC Operations

Network Operations Center (NOC)

Our NOC is a centralized hub that continuously monitors and manages the performance and availability of your IT infrastructure. NOC engineers proactively detect and resolve potential issues while responding to incidents as they occur

The core values of our NOC services include:
maximizing uptime
reducing IT costs
enhancing system performance
ensuring compliance
enabling greater agility and scalability
SOC Operations

Security Operations Center (Tiered SOC)

Tiered Security Analyst Team:

Our SOC is staffed with highly skilled security analysts, including Tier 1 analysts for initial triage, Tier 2 analysts for in-depth investigation, and incident responders for containment, eradication, and recovery (ICER) activities.

24x7 Threat Monitoring and Analysis:

Our SOC analysts will monitor your security environment around the clock to identify and respond to potential security incidents in real-time.

Incident Response and Management:

We will follow a standardized incident response (IR) plan to effectively contain, eliminate, and recover from security incidents to minimize damage and ensure business continuity.

Reporting and Communication:

We will provide regular security reports on threats detected, incidents responded to, and overall security status. We will also maintain clear communication channels to keep you informed of any security issues.

Tier 1-2
Analysts
ICER
Response
Real-time
Monitoring
Extended Portfolio

Additional Services Portfolio

Comprehensive solutions tailored to your business needs, designed to scale with your growth

Our cloud managed services offer a comprehensive solution that lets you focus on strategic initiatives while we proactively manage your cloud infrastructure for greater efficiency, enhanced security, and unmatched agility.

Enhanced Security

Advanced security protocols and monitoring

Peak Performance

Optimized infrastructure for maximum efficiency

Our team of cloud-certified professionals stays current with the latest technologies and best practices to ensure your infrastructure is always running at peak performance.

Intcore offers a full suite of cloud services tailored to meet your organizational needs, including cloud migration, security, managed networks and storage, monitoring and reporting, backups, and architecture design.

Need a strategic boost or specialized IT talent for a specific timeframe? At Intcore, we offer flexible staff augmentation solutions tailored to your project's unique needs throughout its lifecycle.

Short-Term Staffing

Quickly fill skill gaps or meet tight deadlines with expert IT professionals ready to integrate seamlessly into your team.

Long-Term Partnerships

Integrate skilled IT talent into your team for sustained support and strategic growth over extended periods.

Project-Based Augmentation

Enhance your existing team with the right expertise to ensure successful project delivery and completion.

Your IT needs, covered

We provide comprehensive Managed Services covering all your IT infrastructure, from devices to servers and networks, offering proactive management and user support to ensure security, reliability, and seamless operation.

Monitoring & Pricing

We offer user-friendly IT monitoring with dashboards and alerts to proactively identify issues before they impact your business.

Flexible pricing options:

  • Pay-as-you-go or subscription-based models
  • No hidden fees, clear and transparent pricing
Service Level Agreements

We provide clear SLAs that define the level of service you can expect from us, including response times and issue resolution times for complete peace of mind.

Scalability & Growth

Our services are designed to scale with your business, ensuring you have the right level of support as you grow and evolve in the digital landscape.

How We Deliver Our Services

Our proven process ensures your IT systems are in expert hands, allowing you to focus on your core business.

Discovery & Assessment

We begin with a comprehensive assessment of your current IT infrastructure, identifying strengths, weaknesses, and opportunities for improvement.

Strategy & Roadmap

Based on the assessment, we develop a tailored IT strategy and roadmap that aligns with your business goals and sets the direction for your IT initiatives.

Implementation & Support

We implement the agreed-upon IT solutions, providing ongoing support and optimization to ensure your IT systems are always performing at their best.

Are you ready to grow
Your Business?
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country-img United Arab Emirates

501 The Binary Tower by Omniyat Business Bay, Dubai

+971 58 665 1844
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Villa 79 North Chouyfat, New Cairo, Egypt

+2010000 180 81
Location
+2010000 150 51
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Intcore offers the "best digital services" for mobile app, web apps development, hosting, DevOps services and performance marketing. Developing brands with enthusiasm and purpose.

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